SOTA Imaging is now Clio Imaging, read more on our blog.
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Technical support

Help from the people who know it best.

Clio hardware is engineered and supported by one team in Orange, California — so when you call, you reach someone who knows your setup from sensor to software.

Call the support line

Talk directly to the team behind the hardware. If a call is not enough, we escalate to a live remote session on the spot.

Monday–Friday, 6 a.m.–5 p.m. PST

Email support

Send us the details — software, error message, what you were capturing — and we respond promptly with next steps.

support@sotaimaging.zendesk.com

Live remote session

For installs and tricky configuration, a technician connects PC-to-PC and fixes it with you watching. Download AnyDesk before your session.

Free · used only during scheduled sessions

Self-serve resources

Setup guides, troubleshooting articles, and training videos in the knowledgebase — plus every driver and utility in one place.

Drivers & downloads linked below

Looking for software or drivers? Drivers & downloads

Backed for the long run

Buy with confidence.

2-year warranty

Every Clio sensor and camera is covered for two years, parts and equipment — no fine print.

ClioCare

60 days of free support with every Clio sensor and camera — because getting started should be easy.

  • Unlimited tech support for 60 days
  • Loaner hardware if yours ever needs service
  • Free shipping, both ways

Visit or write

Engineered — and supported — in Orange, California.

Every Clio sensor and Claris camera ships from our facility at 1073 N. Batavia St., Suite B, Orange, CA 92867. Support hours are Monday–Friday, 6 a.m.–5 p.m. PST.

Clio Imaging

1073 N. Batavia St., Suite B
Orange, CA 92867
Monday–Friday, 6 a.m.–5 p.m. PST