SOTA Imaging is now Clio Imaging, read more on our blog.
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Technical support

Help from the people who know it best.

Clio hardware is engineered and supported by one team in Orange, California — so when you call, you reach someone who knows your setup from sensor to software.

Call the support line

Talk directly to the team behind the hardware. If a call is not enough, we escalate to a live remote session on the spot.

Monday–Friday, 6 a.m.–5 p.m. PST

Email support

Send us the details — software, error message, what you were capturing — and we respond promptly with next steps.

support@sotaimaging.zendesk.com

Live remote session

For installs and tricky configuration, a technician connects PC-to-PC and fixes it with you watching. Download AnyDesk before your session.

Free · used only during scheduled sessions

Self-serve resources

Setup guides, troubleshooting articles, and training videos in the knowledgebase — plus every driver and utility in one place.

Drivers & downloads linked below

Looking for software or drivers? Drivers & downloads

Backed for the long run

Buy with confidence.

Warranty, no fine print

Every Clio Prime and Pedo sensor is covered for two years, and every Claris i5HD camera for one — parts and equipment.

ClioCare

60 days of free support with every Clio sensor and camera — because getting started should be easy.

  • Unlimited tech support for 60 days
  • Loaner hardware if yours ever needs service
  • Free shipping, both ways

Visit or write

Engineered — and supported — in Orange, California.

Every Clio sensor and Claris camera ships from our facility at 1073 N. Batavia St., Suite B, Orange, CA 92867. Support hours are Monday–Friday, 6 a.m.–5 p.m. PST.

Clio Imaging

1073 N. Batavia St., Suite B
Orange, CA 92867
Monday–Friday, 6 a.m.–5 p.m. PST